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Shipping Policy

Elite Music Merch Ships World Wide

  • Fulfillment takes 2–7 business days to create a product and fulfill an order
  • Shipping time depends on product availability and delivery destination
  • When an order is fulfilled and shipped, it’s delivered to the end address
  • Normal Shipping Delivery Time is between 5 and 12 business days

You are responsible and shall cover all expenses (including but not limited to taxes, duties, and shipping costs) and clear customs if and as applicable to your Products and their delivery.
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HS codes are mandatory for cross-border shipments. The only exceptions where the HS codes are not needed:
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  • Pack-ins and custom packaging
  • Domestic shipments
  • Shipments between the EU member states

Elite Music Merch delivers Products to Customers to most places in the world. There might be some countries we cannot deliver to because of international legal restrictions or shipping carrier limitations.

Elite Music, at its own discretion, may offer same-day fulfillment for User’s Products warehoused at Elite Music Merch facilities ensuring that such Products are packaged and prepared for shipping within the same day a Customer has placed an order. To be eligible for the same-day fulfillment, the Customer’s order must be placed within a window of time (as defined below), depending on the warehouse where the customers products for the order are stored:

  • Charlotte, NC and Canada—12 p.m. (EST)
  • Barcelona, Spain—12 p.m. (CET)
  • Riga, Latvia—12 p.m. (EET)

Same-day fulfillment may become unavailable and Elite Music Merch shall not be held liable for failure to perform such fulfillment within the same day if:

  1. any external causes such as accidents, unforeseeable government measures, pandemic, fire, flood, “acts of God”, or other actions or events beyond our reasonable control occur;
  2. the ordered Products you warehouse at our facility are out of stock;
  3. there’s a wrong, invalid, or misspelled delivery address indicated on the order;
  4. the order contains items other than the Products warehoused.

Additionally, there may be limited availability of same-day fulfillment on certain local holidays and high-volume shopping days including, but not limited to, Thanksgiving Day, Christmas Day, New Year’s Day, Black Friday, and Cyber Monday. 

In case Elite Music Merch can’t ensure same-day fulfillment for other reasons not specified above, we’ll charge only the picking, shipping, and additional fees (if and as applicable) and refund you the fulfillment fee.
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By using the Warehousing Services the User agrees that some Products can be packaged and shipped separately and the User will cover all shipping costs associated with the Products.
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